Terms of Service

Last updated: September 24, 2026

1. Acceptance of terms

By using this website or our services you agree to these Terms and to our Privacy Policy.

2. Services

So-Cal 1 Plumbing & Rooter provides plumbing services in Orange County and nearby areas. You can request service by phone, through this website, by email, or through our Google Business Profile. All service is subject to availability.

3. Eligibility and authorization

You must be 18 or older and either own the property or have authority to order work there. We may ask for proof.

4. Scheduling and appointments

Appointments depend on technician availability and are confirmed by call, text, or email. A late cancellation is charged $75 and a no-show $150. If we cannot get access to the property, that may count as a no-show.

5. Pricing, estimates, and payment

Estimates are valid for 30 days. Additional work needs your approval. Payment is due when the work is complete. Overdue balances accrue 1.5% per month (18% APR), may go to collections at 60 days, and may lead to legal action at 90 days.

6. Warranties and guarantees

Workmanship is guaranteed for one year. Temporary emergency repairs are guaranteed for 30 days. Parts carry the manufacturer’s warranty. Normal wear, misuse, and changes made by others are excluded.

7. Limitation of liability

Our total liability is limited to the amount you paid for the specific service. Consequential damages, and water damage that occurs after our crew leaves, are excluded. You must tell us about known problems before work begins.

8. Intellectual property

The content, logos, and trademarks on this website belong to So-Cal 1 Plumbing & Rooter. You may use the site for personal, non-commercial purposes. Copying, scraping, or mirroring it is not allowed.

9. Reviews and other content you submit

When you submit a review you give us a perpetual, royalty-free license to use it in our marketing. Reviews must be honest. We may remove objectionable content.

10. Call recording and text messages

Calls may be recorded for quality, record-keeping, dispute resolution, and advertising attribution, and are kept for up to 12 months. Tell the representative at the start of the call if you do not want to be recorded.

You can text (714) 610-5942 about service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. After you opt out you receive no further texts unless you opt back in.

11. Website use

Use this website for lawful purposes only. Do not disrupt it, introduce harmful code, or harvest information about other users. We are not responsible for sites we link to.

12. Disclaimers

The website and services are provided “as is” and “as available.” We do not guarantee error-free operation, specific results, or the accuracy of timelines and estimates.

13. Indemnification

You agree to cover our losses, claims, and legal fees arising from your misuse of the site or services, false claims of authority, interference with technicians, or unpaid invoices.

14. Emergency service

For emergency calls we aim to respond within 1 to 2 hours during business hours and 2 to 4 hours after hours. For a gas leak, call 911 first. Technicians may take temporary steps, such as shutting off the water, to limit damage.

15. Permits, codes, and regulations

We advise you when a permit is needed. Permits are generally the property owner’s responsibility; we can obtain them for a fee. Work waits for required permits. You are responsible for code problems that existed before our work and for re-inspection fees unrelated to it.

16. Dispute resolution and arbitration

Please bring any dispute to disputes@socal1plumbing.com first. Claims we cannot resolve go to individual binding arbitration with the American Arbitration Association in Orange County, California. Small claims under $10,000, intellectual property enforcement, and emergency injunctive relief are excepted. California law governs.

17. Insurance and licensing

So-Cal 1 Plumbing & Rooter is licensed, bonded, and insured in California, contractor license #1085794. You can verify the license with the Contractors State License Board at cslb.ca.gov.

18. Changes to these terms

We may revise these Terms. Material changes are announced on the home page with a new date. Continuing to use the site or services means you accept the changes.

19. Severability

If a provision cannot be enforced, it is narrowed as little as necessary and the rest of the Terms stay in effect.

20. Waiver

Not enforcing a right does not waive it. A waiver must be in writing and signed by an authorized representative.

21. Assignment

You may not transfer these Terms without our written consent. We may assign them in a merger, a sale, or by operation of law.

22. Entire agreement

These Terms, the Privacy Policy, and any written service agreement are the full agreement between us.

23. Contact

So-Cal 1 Plumbing & Rooter, 126 N Euclid St, Fullerton, CA 92832
Phone: (714) 610-5942
Email: legal@socal1plumbing.com

24. Acknowledgment

By using this website or our services you confirm that you have read and agree to these Terms.