Emergency Plumbing Services
Burst pipe, sewage coming up, no water, gas smell: call any hour. We tell you what to do right now, then send a stocked truck.
- CSLB #1085794
- 5.0 on Google · 329 reviews
- 24/7 emergency line
Safety first: If you smell gas, leave the house before you call anyone. Call SoCalGas at 1-800-427-2200 from outside, then call us.
What counts as a plumbing emergency
A plumbing emergency is anything doing damage, or putting someone at risk, while you wait. A pipe that burst at midnight, sewage rising in the tub on a holiday, a water heater dumping its tank on a Sunday. Every minute adds to the repair bill.
When you call, we first help you stop the damage: where the shut-off is, what not to touch, whether you need to step outside. Then a plumber heads your way in a truck stocked for the common emergencies, so most are fixed in a single visit.
You still get a price before work starts. We look at the problem, tell you what it will cost and why, and begin once you say yes.
What to do while you wait
- Water flowing: close the main shut-off valve. It is usually near the water meter at the front of the property, or where the line enters the house.
- Sewage backing up: stop using every sink, toilet, and tub, and keep people and pets out of the area.
- Gas smell: leave, do not flip switches or start appliances, and call the gas company from outside.
- Water heater leaking: close the cold-water valve on top of the unit.
Signs you need emergency plumbing
- A burst pipe with water flowingWater can do thousands of dollars of damage in minutes. Close the main valve and call.
- Sewage backing up into the houseThis is a health hazard, and the blockage is usually in the main sewer line. Do not try to clear it yourself.
- No water at allIt may be a failed main line or a major leak on your side of the meter. We check before you assume it is the utility.
- A gas smell near plumbing or appliancesOften described as rotten eggs. Leave first, call the gas company from outside, and do not go back in until it is cleared.
- A ceiling or wall dripping or bulgingA sagging ceiling can come down. A stain alone is a slow leak; a bulge is urgent.
- A water heater leaking from the tankA drip at a fitting is a repair. Water pooling from the tank body means the tank has failed.
How a emergency plumbing visit goes
You call, any hour
Tell us what is happening. We walk you through making it safe and stopping the damage.
A stocked truck is sent
One plumber, with the parts and tools for common emergencies on board.
We find the source
On arrival the first job is stopping the water or making the gas safe, then finding the cause.
You get the price
The cost and the reason for it, before the repair begins.
The repair is made
With proper parts, right away, once you approve.
You get the paperwork
A written record of what failed and what was done, which helps with insurance or a landlord.
Why call So-Cal 1 for emergency plumbing
- Answered day and nightThe emergency line is open 24 hours a day, 7 days a week, including holidays.
- One visit for most emergenciesTrucks carry the common parts, so the fix usually does not wait on a second trip.
- Licensed for plumbing and gasWork is done under California contractor license #1085794.
- The price comes firstEmergency or not, you approve the cost before the work starts.
Emergency Plumbing questions
What counts as a plumbing emergency?
Anything causing damage or risk right now: flowing water you cannot stop, sewage in the house, a gas smell, or no water service. If you are not sure, call and describe it. We will tell you whether it can wait until morning.
Do you charge more for emergency or after-hours calls?
We look at the problem in person and give you the full price before any work begins. Ask about after-hours pricing when you call so there are no surprises.
What should I do while I wait for the plumber?
For water, close the main shut-off if you can reach it safely. For gas, leave and wait outside. For sewage, stop using all drains and keep the area clear. We give you specific steps on the phone.
Can you handle every kind of plumbing emergency?
Yes: burst pipes, sewage backups, water heater failures, slab leaks, gas line problems, and main-line blockages.
Will my homeowners insurance cover an emergency repair?
It depends on your policy and the cause. Sudden, accidental damage is often covered; gradual wear usually is not. We give you photos and a written invoice for the claim. Call your insurer once the emergency is under control.
What if it happens in the middle of the night?
Call. The emergency line is answered around the clock.
What customers say
★★★★★
Great experience with Miguel and Steven! Fixed my stubborn kitchen sink clog. Very informative and respectful of my home in addressing the issue. Highly recommend!
★★★★★
I had an excellent experience with SoCal 1 Plumbing! Eliass came out to clear a blockage in my kitchen line by snaking it through the outside wall clean-out, and everything was done efficiently and with great care. He also installed new tubular drains under my kitchen sink to stop the leaks I’d been dealing with. The work was high-quality, and they even provided a 1-year warranty on parts and labor, which gave me peace of mind. Highly recommend their professional and reliable service!
★★★★★
I had a plumbing issue that needed to be repaired sooner than later. Miguel came out and knew how to fix it immediately. Miguel was professional, friendly and knowledgeable. I won't hesitate to call them in the future.
Read more reviews See every review on Google, Yelp, Thumbtack
Related services and guides
Need emergency plumbing?
Every job starts with an on-site look and a clear price before any work begins.